Camper Van hire faq
You can hire your campervan directly using our online Booking Form that will Inform you of the full cost of the camper van with the option of any additional items such as bedding packs &
Insurance. For non UK driving licence holders, you can also call us directly during business hours GMT or
email us directly.
When you rent a camper from Coddiwompling Campers the rental fee will cover one named driver and any additional drivers
will be an additional cost.
Mercedes sprinters sleep 2 adults & The Renault traffic sleeps 4 ( 2 adults / 2 children )
Our fleet are quite new and serviced every 10K so this is very unlikely to happen, however, on the off chance that you were to breakdown you are fully covered with our roadside breakdown service who will assist you and get you on your way.
It's not a easy question to answer as it depends on how many appliances you are running and for how long.
On average we would say 1-2 days, but remember if you are driving each day this charges your battery. The best advice is to monitor your battery and if drops down to 2-3 bars, we would advice to either hook up, drive your vehicle or just run your engine. We would always recommend where possible to stay on campsites with electrical pitches.
The Sprinters are classed as a light good vehicle although Berty has been reclassified as a motorhome.
We offer complimentary parking for customers to leave their
cars for the hire.
Yes!
We do charge £40 per hire for bringing along your loved one, this
helps cover the cost to deep clean the van for the next guest.
No, we recommend you take out additional insurance cover for
your belongings.
Yes, each hire includes fully comprehensive insurance, but note, like all hire companies there is excess liability that the main driver is responsible for in event of a claim, as per our insurance agreement. See our T&C’s for more details.
NOPE! CHARGE ON!
With the Mercedes sprinters toilets are include included.
We strongly advise that you take out your own insurance against unavoidable cancellation.
Should you require to cancel your booking more than six weeks before departure date a full refund is applicable.
6 to 4 weeks your 25% deposit will be retained.
If you cancel your booking within 28 days of departure before your departure date, the full amount will be non refundable.
We reserve the right to cancel your booking should you not meet the following criteria:
- Failure to pay in full 28 days before your departure.
- If any information you have provided us with at booking is incorrect or invalid. eg. Drivers licence number.
- When collecting vehicle, all documentation must match the booking details you provided.
You can obtain your driving summary from the DVLA website: View or share your driving licence information - GOV.UK (www.gov.uk)
You will require the following:
Driving license number
National insurance number
Post code
In the event of any damage, our insurance company have an excess. For our standard insurance this £1000, if you take excess reduction this liability if reduced to £750. Up to the excess the main driver is liable for these cost's should damage incur to the vehicle.
We will explain this to you fully as part of our check out process.
Note: It's really important that you inform us of any damage, no mater how minor so we can make sure we order any parts as we have a tight turnaround.
We ask for your documents 21 days before departure, on average our insurance company make a decision normally with 2 business days. >99% of applications get approved.
If you reside outside UK, EU, AU, US, CA, NZ & SA we would recommend that once you booked with us, we will look to get your application over asap, as our insurance company may require further information.
Note if our insurance does reject your application, we will refund your money paid.
If you are aged between 25 - 70, have a minimum of 2 years driving experience, this meets our insurance company standard requirements. If you are aged outside of this age bracket, it may be still possible to drive our vehicle but we will be required to refer to our insurance company for a decision.
Of course, no problem. You can do this via your dashboard.
Note if you want to add an additional driver, please email us their name, email and phone number, we will do the rest...
We process your security deposit withing 24 hours of you returning the van, subject to no damage occurring.
Depending on your bank it can take up to 10 business days for your records to be updated.
As we take only a pre authorization, you will not see this payment go back in your account, you will see the balance available change as these funds were locked and now released.
